Administration 1

• Queue Grouping Metrics

CXiaaS 1

• End User Licence Agreement (EULA)

CXiaaS - Sales & Marketing 1

• CXiaaS - Genesys Cloud Adapter for External Analytics

Implementation 2

• Genesys Cloud OAuth for Genesys Adapter
• CXiaaS - Customer hosted installation

CXiaaS - Onboarding 1

• CXiaaS - User Experience

Supporting Documentation 1

• Table Update Frequency

CXiaaS - Release Notes 2

• CXiaaS Release Notes v6.15
• CXiaaS Release Notes v6.14